Policy and Practice:
A Partnership for Better Outcomes

The 5th Quality Health Care Conference and Exhibition, Policy and Practice : A Partnership for Better Outcomes

Under the Royal Patronage of His Majesty King Abdullah II and for the fifth time since 2010 this conference is set to be the premiere health care quality event of the year, providing a unique professional development and networking opportunity for all participants and healthcare stakeholders in Jordan and the Region.

The conferences of 2010, 2012, 2015 and 2017 hosted a mix of international, local and regional speakers, experts in the field of health care accreditation, quality improvement and patient safety. The conferences were attended by an average of 450-500 participants from the healthcare field including healthcare providers (doctors, nurses, technician…etc.), administrators and policy makers. 

The Steering Committee of the HCAC Fifth Quality Health Care Conference & Exhibition 2019 is chaired by Dr. Fawzi Al-Hammouri, Chairman of the Private Hospital Association. Co- Chaired by Her Excellency Dr. Rowaida Al Maaitah, Advisor to Her Royal Highness Princess Muna Al-Hussein and faculty member of the Jordan University of Science and Technology. 

The planning of the Conference & Exhibition combines a collaborative effort of committed individuals from world-renowned organizations with a vested interest in improving health care and outcomes for patients and communities by building cultures of quality and patient safety within organizations that provide health care services.

Conference dates: Nov 11,12 and13, 2019

Keynote speaker: Lord Nigel Crisp

  • Why/Who Can Attend
  • Program
  • Speakers
  • Steering Committee
  • Sponsors
  • Location
  • Presentations
  • Conference Gallery

Why it’s important to attend this conference? / You Should NOT Miss It!

Quality and patient safety is a science and culture that is emerging rapidly with new approaches and successes. HCAC brings to your door step the international, regional and local best practices and innovations in order for you to adopt what suits you and to drive your entity to focus on patients and quality service.

This prestigious event once more aims to bring together leading scientists, public health experts and policy-makers. The conference will host a minimum of 500 attendees from Jordan and the region who are responsible for health care quality improvement and patient safety, providing a valuable opportunity to identify, meet and communicate with a variety of potential clients and existing customers.

The Conference will attract healthcare leaders (hospitals and PHC Directors) from all sectors, healthcare improvement experts, policy makers, quality improvement coordinators, infection prevention and control physicians and nurses, hospital department heads, patient safety experts, patients and their families, the academic community from medicine, nursing, pharmacists and allied health professions and students from Jordan and the region.

The Conference attracts quality improvement and patient safety decision-makers and influencers from the following areas:

Who Can attend?

  • Management: Including Chief Executives, Operational Directors, Hospital and Risk Managers.
  • Front Line: Medical Directors, Clinical Directors, Directors of Nursing, Quality and Safety Managers and Specialists.
  • Quality Safety Organizations: Government Organizations, Agencies, Researchers and Academics.
  • Policy and Decision Makers: Officials and key figures from Ministries of Health, CEOs of Accreditation Agencies from the region and the world, representatives and Program Directors from the International Society of Quality in Health Care (ISQua).

7:30 – 9:00 am Registration
# Topic Facilitator
1.

Enhancing your career development in healthcare leadership and management

Eric de Roodenbeke
- Chief Executive Officer,
- International Hospital Federation,
- Switzerland

2.

Artificial intelligence and safety

Samer Ellahham

- Chairperson,
- Middle East Patient Safety Movement,
- Cleveland Clinic Abu Dhabi,
- United Arab Emirates

3.

WHO regional framework for action for hospital sector in the Eastern Mediterranean Region in advancing UHC

Hamid Ravaghi

- Regional Adviser, Health Systems Development,
- World Health Organization, Eastern Mediterranean Region,
- Egypt

4.

Lean design and hospital flow (simulation)

Anastasia Al Sayegh

- President,
- Process Excellence Systems-Middle East,
- Lebanon

5.

Reducing surgical site infection as a vehicle for patient safety

Mohammad Saleh
- Professor at The University of Jordan,
- Member of the Jordanian Foundation for Wounds and Ulcer Care (JFWUC),
- Jordan

6.

Clinical Governance and Clinical Audit

Dalal Abu Rub
- Head of Training
- Consultation Department
- Health Care Accreditation Council
- Jordan

Omaima Nassar
- Head of Standards Development
- Accreditation Department
- Health Care Accreditation Council
- Jordan

7:30 – 8:30 am Registration
Opening Ceremony
Time Topic Speaker

09:00 – 09:45 am

Opening Remarks

09:45 – 10:30 am

Keynote Speech:

Past lessons… Future directions

Lord Nigel Crisp

- Co-chair of the All-Party Parliamentary Group on Global Health,
- Co-chair “Nursing Now”, the Global Campaign on Nursing,
- Former CEO of the NHS,
- United Kingdom

10:30 11:15am

Opening of the Exhibition - Coffee Break

Session 1: Accreditation Experiences for Driving Quality and Patient Safety

Moderator: Nisreen Qatamish, King Hussein Cancer Foundation

Time Topic Speaker

11:15 – 11:30 am

More than 50 years of accreditation of organizations – what worked and what’s next

Paula Wilson

- Chief Executive Officer,
- Joint Commission International,
- United States of America

11:30 – 11:45 am

How accreditation has become core for medical tourism and a condition as well

Figen Çizmeci ŞENEL

- Chairperson,
- Turkish Health Care Quality and Accreditation Institute,
- Turkey

11:45 – 12:00 am

10 years of data – how Jordan used accreditation as a tool to improve quality

Rabab Diab

- Deputy Chief Executive Officer,
- Health Care Accreditation Council,
- Jordan

12:00 – 12:15 pm

Twenty years of accreditation, the evidence

Triona Fortune

- Managing Director,

- Fortune Quality Accreditation Services,

- Ireland

12:15 – 12:45 pm

Discussion

12:45 – 01:30 pm

What matters to patients and how engagement with them saves time and effort, and increases the value of healthcare (includes a discussion)

Manvir Victor

- Chairman,
- Patient for Patients Safety,
- Malaysia

01:30 – 02:30 pm

Lunch & Prayer

Session 2: Policy, Regulations, and Supportive Environment for Safer Care

Moderator: Rowaida Al-Maaitah, Advisor of HRH Princess Muna Al-Hussein

Time Topic Speaker

02:30 – 02:45 pm

How the need for a trained judicial system, accreditation schemes, clinical guidelines and data is crucial to implement medical liability?

Yousef Goussous

- Head of Health Committee,
- The Jordanian Senate,
- Jordan

02:4503:00 pm

Insights from international experience on supportive environment for Safer Care

Julia Khalimova

- Healthcare Quality and Patient Safety Specialist,
- International Finance Corporation, Russia

03:00 – 03:15 pm

Quality; the missing ingredient in universal Health Coverage

Mohammed Rasoul Tarawneh

- Secretary General,
- High Health Council,
- Jordan

03:15 – 03:30 pm

Global models for linking performance/quality improvement of health services with universal health coverage mechanisms

Jeffrey Sine

- Senior Health Economist,
- The Palladium Group’s Health Practice,
- United States of America

03:30 – 03:45 pm

The domino effect of medical errors

Samer Ellaham

- Chairperson,
- Middle East Patient Safety Movement,
- Cleveland Clinic Abu Dhabi,
- United Arab Emirates

03:45 – 04:00 pm

Discussion

End of Day 1

Time Topic Speaker

09:00 – 09:45 am

The science of improvement (includes a discussion)

Samer Ellahham

- Chairperson,
- Middle East Patient Safety Movement,
- Cleveland Clinic Abu Dhabi,
- United Arab Emirates

Session 3: Growing People for Ensuring Better Outcomes

Moderator: Sahel Hammouri, Royal Medical Services

09:45 – 10:00 am

Mapping competencies of leadership and management in accreditation requirements – are they complete?

Eric de Roodenbeke

- Chief Executive Officer,
- International Hospital Federation,
- Switzerland

10:00 – 10:15 am

Enhancing high quality care through Magnet® excellence

Majeda Afeef Al-Ruzzieh

- Chief Nursing Officer,

- King Hussein Cancer Center,

- Jordan

10:15 – 10:30 am

Continuing professional development and patient safety

Steve Penfold

- Senior Health Advisor,
- USAID Contractor,
- XLA, Inc.
- United States

10:30 – 10:45 am

Human resource development: the essential asset for any success recipe

Aref Alabed

- Founder and Executive Coach,
- International Medical Training Academy,
- United Kingdom

10:45 – 11:00 am

Discussion

11:00 – 11:30 am

Coffee Break

Session 4:Interventions for Promoting Person Centered Care

Moderator: Nagham Abu Shaqra, Office of Population and Family Health, USAID Jordan

Time Topic Speaker

11:30 – 11:45 am

Lean Design for a better flow and a safer care

Anastasia Al Sayegh

- President,
- Process Excellence Systems-Middle East,
- Lebanon

11:45 – 12:00 am

Outside the hospitals world, how accreditation drives improvement in laboratories and improve patient experience

Nael Soudi

- Chief Quality Officer,
- MedLabs Consultancy Group,
- Jordan

12:00 – 12:15 pm

How clinical governance is emerging as a useful tool for measuring and guiding clinical performance

Hamid Ravaghi

- Regional Adviser, Health Systems Development,
- World Health Organization, Eastern Mediterranean Region,
- Egypt

12:15 – 12:30

Implementing Large Scale Change Of quality culture: the Abu Dhabi Story

Jumana Alaabed

- Senior Analyst, Quality Division,
- Abu Dhabi Department of Health,
- United Arab Emirates

12:30 – 12:45 pm

Community Engagement as milestone for quality of care: Queen Rania military hospital experience.

Adel Wahadneh

- Director,
- Queen Rania Al Abdullah Hospital for Children,
- Royal Medical Services,
- Jordan

12:45 – 1:00pm

Discussion

01:00 – 02:00 pm

Lunch & Prayer

Session 5: Data For Informing Evidence Based Practice

Moderator: Muntaha Gharaibeh, Jordan University of Science and Technology

Time Topic Speaker

02:00 – 02:15 pm

Successes of the national databases for medical adverse events and pharmacy near misses: the Japan experience.

Shin Ushiro

- Professor and Director,
- Executive Board Member,
- Kyushu University Hospital,
- Japan Council for Quality Health Care,
- Japan

02:15 – 02:30 pm

Data from “financing for improving quality”, is it a burden? How accreditation requirements can help

Deepak Batra,

- Head of Public Health Section,
- IQVIA / Middle East and Africa Region,
- United Arab Emirates

02:30 – 02:45 pm

Saudi Patient Safety Center: Making use of available Data – what to measure and why?

Fadwa Bawazir

- Assistant Director General,

- Saudi Arabia Patient Safety Institute,

- KSA

02:45 – 03:00 pm

The Jordan Ministry of Health data experience to support decision-makin at the national and institutional level.

Haetham F. Dweiri

- Director,
- Institutional Development and Quality Directorate,
- Ministry of Health,
- Jordan

03:00 – 03:15 pm

Discussion

03:15 – 03:45 pm

Closing Remarks

Fawzi Al-Hammouri

- Chairperson of the Conference,
- Chairman of Private Hospitals Association, Jordan,
- Vice-Chairman of Health Care Accreditation Council Board of Directors,
- Jordan

03:45 – 04:15 pm

Awards Distribution:

- Quality Projects Recognition
­ Honoring the sponsors
­ Honoring members of the conference steering and advisory committees

Thaira Madi
- Director of Accreditation,
- Health Care Accreditation Council,
- Jordan

04:30 pm

Certificates pick up during Coffee & Tea

End of Day 2

By invitation only

 

Hosted by :

Thaira Madi

- Director of Accreditation
- Health Care Accreditation Council

Honorary Guest:

Triona Fortune

- Managing Director,
- Fortune Quality Accreditation Services,
- Ireland

Judging Panel Members

Sameeha Jarrah

- Dean of Nursing, Applied Science Private University

 

Jaafar Abu Taleb

- Quality and Accreditation Expert

The Health Care Accreditation Council, Department of Accreditation is organizing its first of a kind symposium for accredited healthcare institutions to showcase and celebrate the impact and changes encountered in their hospitals as a result of enrolling in the accreditation journey. This symposium is taking place on Monday 11th November 2019 as part of the HCAC 5th Quality Healthcare Conference workshop days.

HCAC accredited healthcare institutions have submitted success stories within 5 categories.

  • A. Governance & leadership
  • B. Innovations in healthcare delivery
  • C. Quality and patient safety
  • D. Patient centered care
  • E. Sustainable environment, energy conservation and green initiatives

 

The forum is to discuss success stories, innovative initiatives and outstanding achievements among HCAC accredited hospitals. The symposium will celebrate success stories and recognize achievement while providing a unique platform for sharing and transferring knowledge among accredited hospitals. Six hospital projects will be presented and judged by an independent panel according to a set f predefined criterion. Winners will be announced and will receive their awards at the end of the HCAC 5th Quality Health Conference.

Hosted by :

Her Excellency Dr. Rowaida Al- Maaitah

- Advisor to Her Royal Highness Princess Muna Al-Hussein on Health and Social Development
- Co-Chairperson of the HCAC 5th Quality in Healthcare Conference
- HCAC Board of Directors
- Jordan

Honorary Guest:

Lord Nigel Crisp

- Co-chair of the All-Party Parliamentary Group on Global Health,
- Co-chair “Nursing Now”, the Global Campaign on Nursing,
- Former CEO of the NHS,
- United Kingdom

The Health Care Accreditation Council is hosting a round table discussion for a select group of nursing leadership, practitioners and future nursing graduates to create a national policy dialogue on Jordan’s efforts in investing in and empowering nurses and midwifes, in line with the national nursing and midwifery strategy and global health direction and initiatives, including “Nursing Now Campaign-Jordan”. This roundtable discussion, held on the sides of the HCAC 5th Quality in Healthcare Conference and exhibition will:

  • Provide an overview of the “Nursing Now Campaign”,
  • Discuss Jordanian nursing institutions’ planned efforts in response to the “Nursing Now Campaign”, Nightingale Challenge and the State-of-the-World Nursing report, and
  • Discuss next steps for the way forward to strengthen nursing and midwifery.

 

 


Keynote Speaker

Lord Nigel Crisp is an independent crossbench member of the House of Lords where he co-chairs the All-Party Parliamentary Group on Global Health. He also co-chairs Nursing Now, the global campaign on nursing.
He was previously Chief Executive of the English NHS and Permanent Secretary of the UK Department of Health - the largest health organization in the world with 1.3 million employees – where he led major reforms between 2000 and 2006.

Lord Crisp is a Senior Fellow at the Institute for Healthcare Improvement, an Honorary Professor at the London School of Hygiene and Tropical Medicine and a Foreign Associate of the US National Academy of Medicine.

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Speakers


Member Sector Position
Dr. Fawzi Al Hammouri Private Hospital Association Committee Chairperson
H.E Prof. Rowaida Al-Maaitah Academic Sector Committee Co-Chairperson
Dr. Emad Abu Eliaqen Ministry of Health Member
Dr. Adel Wahadneh Royal Medical Services Member
Dr. Haseeb Sahyoun  Syndicate of Laboratories Member
Ms. Ghada Kayyali WHO - Jordan Member
Dr. Sabri Hamzeh Expert Healthcare Member
Dr. Ibrahim Al-Faouri King Abdullah University Hospital Member
Dr. Mazen Arafeh Academic Sector Member
Dr. Eman Zmaily Academic Sector Member
Dr. Majeda Afeef Al-Ruzzieh King Hussein Cancer Center Member
Dr. Mohammad R. Tarawneh High Health Council Member
Ms. Daad Shokeh Jordan Nursing Council Member

 

Capital Bank

Category/Benefit: Diamond Sponsor

Website

Specialty Hospital

Category/Benefit: Gold Sponsor

Website

Etihad Bank

Gold Sponsor

Website

Saudi Jordanian Investment Fund

Category/Benefit: Gold Sponsor

Website

Jordan Commercial Bank (JCB)

Category/Benefit: Bronze Sponsor

Website

Jordan Hospital

Category/Benefit: Bronze Sponsor

Website

MedLabs

Category/Benefit: Badges and Lanyards sponsor

Website

GIG

Category/Benefit: Lunch Sponsor

Website

Amman Hospital

Category/Benefit: Coffee Break Sponsor

Website

Ayla

Category/Benefit: Participation of 13 doctors from Aqaba

Website

Address:

Le Royal Amman Hotel / Zahran St, Amman

Phone:

(06) 460 3000

Location map:


Conference Press News

مؤتمر جودة الرعاية الصحية يلتئم في عمان الاسبوع المقبل - موقع عمان نت


انعقاد مؤتمر جودة الرعاية الصحية في عمّان الأسبوع المقبل - قناة المملكة


مؤتمر جودة الرعاية الصحية يلتئم في عمان الاسبوع المقبل - وكالة الأنباء الأردنية


يهدف المؤتمر الدولي الخامس للرعاية الصحية لتحسين جودة الطب بالأردن - رؤيا اأخباري


مجلس اعتماد المؤسسات الصحية يطلق مؤتمر الجودة في الرعاية الصحية - وكالة الأنباء الأردنية


افتتاح مؤتمر الجودة في الرعاية الصحية - صحيفة الرأي


مندوبا عن الملك.. الأميرة منى الحسين تفتتح مؤتمر ومعرض الجودة في الرعاية الصحية - صحيفة الدستور


انطلاق أكبر مؤتمر متخصص في الجودة الصحية على مستوى المنطقة العربية - صحيفة الغد


مؤتمرون يناقشون تفعيل مبادئ الجودة وسلامة المرضى والذكاء الاصطناعي - صحيفة الغد


“كابيتال بنك” يرعى مؤتمر الجودة في الرعاية الصحية - صحيفة الغد


مدلاب تشارك بمؤتمر اعتماد المؤسسات الصحية - صحيفة الرأي


«الحوسبة الصحية» تشارك في مؤتمر الجودة - صحيفة الرأي


شركة الخليج للتأمين تشارك في المؤتمر الخامس لمجلس اعتماد المؤسسات الصحية -وكالة رم


درع لمستشفى جرش الحكومي عن مشاركته في ندوة المخرجات الصحية - صحيفة الدستور


مجلس اعتماد المؤسسات الصحية يطلق مؤتمر الجودة في الرعاية الصحية لقراءة المزيد - صحيفة الأنباط


الأميرة منى الحسين تفتتح مؤتمر ومعرض الجودة في الرعاية الصحية (صور) - مدار الساعة


انطلاق مؤتمر الجودة في الرعاية الصحية - عمون نيوز


مجلس اعتماد المؤسسات الصحية يطلق مؤتمر الجودة في الرعاية الصحية - جهينة نيوز


المستشفى التخصصي الراعي البلاتيني لمؤتمر الجودة في الرعاية الصحية - الشعب نيوز


بالصور…انطلاق أكبر مؤتمر متخصص في الجودة الصحية على مستوى المنطقة العربية للمزيد -أخبار عالنار