HCAC develops and delivers quality improvement programs in efforts to assist healthcare facilities in meeting and maintaining quality standards through guiding healthcare professionals on how to measure their performance against these standards, and monitor their improvements using our quality improvement methods.

Furthermore, HCAC identifies impediments to improvement and develops strategies to overcome them. For example, HCAC developed a series of flagship courses to improve healthcare professionals in the field of Quality and Patient Safety with the belief that human resources are the most critical element in the quality improvement journey.