The HCAC Cardiovascular Care Program Certification was developed to recognize accredited hospitals that have developed comprehensive programs to provide high quality of care and services to patients with cardiovascular diseases.

The Health Care Accreditation Council (HCAC) has taken the initiative to produce standards that help facilitate the development of comprehensive, quality cardiovascular care programs to improve cardiovascular health. Rooted in prevention, collaboration, patient-centered care and self- management, we believe that these standards will help drive change in the way that cardiovascular care and services are provided.

Aim

To embed high quality and reliable cardiac patient care and services.

Scope and Framework

The standards are designed for organized cardiovascular care programs that are managing persons over the age of 18 who have been diagnosed with cardiovascular related diseases. In addition to acute care interventions, the standards promote community awareness, identifying individuals at risk and prevention strategies.

Eligible Institutions

Any accredited healthcare institution that offers a comprehensive cardiovascular care program and performs minimum cardiac cathertizations is eligible for seeking Cardiovascular Care Program Certification.

The Standards Manual

The Cardiovascular Care Program Certification standards are intended to provide health care providers with the components of cardiovascular care to evaluate the quality of care.

All men and women have the right to be informed of and have access to family planning services that are provided in a way that enables clients to rationalize effective contraception methods that match their individual needs and preferences. This ensures safe, effective, affordable, and acceptable methods of fertility regulation of their choice.

Aim

Scope the Framework

HCAC has established a Family Planning and Reproductive Health Centers of Excellence Certification Program that recognizes organizations that provide exceptional quality of services in family planning and reproductive health services. All health care organizations that provide these services are encouraged to meet the criteria and are eligible for certification.

Eligible Institutions:

Any healthcare institution that offers family planning and reproductive health (FP/RH) services in the private, public (Ministry of Health and Royal Medical Service) and university sector and provides exceptional quality of services in family planning and reproductive health services.

Family Planning and Reproductive Health Programs cover, but are not limited to, the following:

• Contraceptive services
• Reproductive health services
  1. Reproductive health screening and assessment services (including cervical cancer screening)
  2. Sexually transmitted infections (STIs) screening and assessment, diagnosis and treatment, and disease intervention services
  3. Pregnancy testing, risk assessment, and early pregnancy care services, timely appropriate care and follow-up
  4. Client education and anticipatory guidance.

Institutions must have attained HCAC or another recognized institution accreditation prior to applying for centers of excellence certification.

The Certification Manual
The certification manual has been organized into four sections to be user-friendly. The sections and their content are as follows:

The HCAC Diabetes Mellitus Program Certification Program is designed for organized diabetes mellitus programs that are managing persons of all ages who have been diagnosed with diabetes mellitus (type 1 and 2). The focus includes community awareness, identifying individuals at risk and prevention strategies. The program may be provided within a primary health care center, hospital or other setting that provides a comprehensive, multidisciplinary approach to diabetes care.

The HCAC Diabetes Mellitus Program Certification Standards are designed to assure high quality of care is provided to those who are at risk of developing or have been diagnosed with diabetes mellitus.

Aim

To embed high quality and reliable diabetic patient care and services.

Scope and Framework

The standards are designed for organized diabetes mellitus programs that are managing persons of all ages who have been diagnosed with diabetes mellitus (type 1 & 2). The focus includes community awareness, identifying individuals at risk and prevention strategies. The program may be provided within a primary health care center, hospital or other setting that provides a comprehensive, multidisciplinary approach to diabetes care.

Eligible Organizations

Any accredited healthcare organization that offers a comprehensive diabetes mellitus program is eligible for seeking Diabetes Mellitus Program Certification.

The Standards Manual

The standards manual are grouped according to the following clusters:

The Medical Transportation program is developed to create a baseline of expectations for the quality of medical transport services. It also reflects patient rights during transport, safe vehicle performance and other practices.

Aim

To embed high quality and reliable medical transportation services.

Scope and Framework

These standards have been developed for organizations that provide medical transport services, which include those responsible for emergency treatment and transport; nonemergency transport; ambulance services (public or private); land, air, and fire brigade emergency services. The service may be a free-standing organization or associated with a larger organization, such as a hospital.

Eligible Institutions

• Any medical transport institution currently operating in Jordan.
• Any institution willing to assume responsibilities for quality improvement.
• Any institution addressing services that are listed in the Key Principles of Medical Transport Services standards.

The Standards Manual

The standards are grouped according to the following functions or ―clusters‖, as they are called in the Manual:

Introduction

Aim

Scope and framework

Eligible Institutions

All hospitals that offer health care services are eligible to apply for accreditation.

This manual follows the structure of the hospital standards. They are divided into 14 clusters as follows:

Primary health care is essential health care made accessible at a cost the country and community can afford with methods that are practical, scientifically sound and socially acceptable. Within this program, family planning is recognized as a preventive health measure, which positively impacts the health and wellbeing of women, children and families; and as such, effective family planning programs are essential health care delivery interventions. As one of the goals of primary health care is the enhancement of reproductive health services, HCAC has integrated family planning (FP) and reproductive health (RH) services into the standards for primary health care facilities.

Aim

To specify the optimal requirements for programs to ensure quality of services that are related to health promotion and disease prevention, family planning and reproductive health, client care and outcomes of care, client satisfaction, and client safety.

Scope and Framework

The standards provide facilities with a framework for addressing service delivery and coordination, planning, policy, management in addition to the relationship with other service providers and the wider community. The standards introduce the most important elements of client Primary Health Care and Family Planning Centers Accreditation Standards, 2nd Edition | 3 safety to a facility and create the capacity for the primary care center to continually improve its quality of services to benefit clients.

Eligible Institutions

The standards are comprehensive and applicable to all primary health care facilities that offer comprehensive programs; however, the HCAC recognizes that methods of achieving standards may vary according to the size, type, and resources of each facility.

The Standards Manual

The primary care standards are organized around the most important functions common to all centers. The standards are grouped according to the following functions or clusters:

HCAC’s Breast Imaging Units Certification Standards is intended to guide managers and staff in breast imaging units to design and implement safe, quality services. The Breast Imaging Units Standards promote minimizing the screening process anxiety in addition to ensuring that the services are acceptable and appropriate to women. The Certification intends to minimize possible adverse effects of screening, such as radiation exposure, over-diagnosis, under-diagnosis, and unnecessary intervention. Additionally, appropriate and equitable access should be provided for groups of women with special needs.

Aim

Ensure and promote high quality of breast imaging services.

Scope and Framework

HCAC has set standards that maintain high quality screening and diagnostic results, which are achievable by most breast imaging units. The standards have been made consistent with other nationally agreed-upon guides, where appropriate. In particular, the Breast Cancer Screening and Diagnostic Guidelines is the recommended source for all clinical practice guidelines/protocols. All units that perform mammograms are encouraged to meet the standards.

Eligible Organizations

Any unit that offers breast imaging services (screening and/or diagnostic) is eligible for seeking Breast Imaging Unit Certification Standards.

The Standards Manual

The HCAC Breast Imaging Units Certification Standards are organized around the most important functions common to all units. The standards are grouped according to the following functions or “clusters”, as they are called in the Manual: