National Awareness
National Quality and Safety Goals

The HCAC National Quality and Safety Goals are targeted improvements intended to be wide spread, easy to implement procedures and systems in hospitals and primary health care centers regardless of their accreditation status or intent. These measures are meant to bring focus to patient safety priorities at all health care institutions, in addition to giving national attention to finding better ways to protect patients. The goals focus on problematic areas in health care and specifically in hospitals — such as medication safety and preventing health-care-related infections — and are meant to help hospitals use systems and techniques to further improve safety during patient care experiences.

One of the responsibilities of the HCAC Board of Directors is to prepare and publicize these goals every two years. The HCAC provides guidance on how to effectively comply with each goal’s requirements. Health care facilities successfully meeting compliance with all the criteria for all goals are awarded certification.

The Specific Intent of the NQSGs
  • To develop a common language for patient safety in the community; health care and public
  • To identify the key patient safety issues in the health care, from both the patient and professional perspective
  • To identify, promote and support the implementation of patient safety and quality of care best practices and make them widely available to the health care community.

 

  • 2009
  • 2010
  • 2011
  • 2012
  • 2013
  • 2014
  • 2016
  • 2018
  • 2021
Goals:
  • Identify Patients Correctly.
  • Improve the Safety of High Alert Medication.
  • Ensure Correct-Site, Correct-Procedure and Correct-Patient.

Certified institutions
  • Specialty Hospital (Private)
  • Jordan Hospital
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Royal Rehabilitation Center
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute

 

Goals:
  • Ensure Compliance with Hand Hygiene Best Practice.
  • All Medical Record Entries must be Timed, Dated and Signe.

Certified institutions
  • Specialty Hospital (Private)
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute
  • Royal Rehabilitation Center
  • Queen Rania Hospital
  • King Hussein Cancer Center
  • luzmila hospital
  • Maan Hospital
  • Philadelphia Hospital
  • princess Raya Hospital
  • Princess Rahmeh Hospital
  • South Shouneh Hospital

 

Goals:
  • Clear and Interactive Communication During "Hand -Over".
  • Improve the Safety of Multiple Dose Vials Use.
  • Safe Management of Central Lines to Minimize Infections and Complications.

Certified institutions
  • Specialty Hospital
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Jordan University Hospital (Educational)
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute
  • Royal Rehabilitation Center
  • Queen Rania Hospital
  • luzmila hospital
  • Philadelphia Hospital
  • Maan Hospital
  • Princess Bade'a Hospital
  • Princess Basma Teaching Hospital
  • Princess Rahmeh Hospital
  • Amman Hospital
  • Israa' Hospital
  • Al Karak Hospital
  • Prince Hussein Bin Abdullah II Hospital

 

Goals:
  • Reduce the risk of patient falls.
  • Appropriate use of antibiotic prophylaxis in surgery.
  • Reduce the risk of catheter associated urinary tract infections.

Certified institutions
  • Specialty Hospital
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Prince Hussein Center for Urology and Organ Transplantation
  • Al-mafraq Gynacology&Pediatric Hospital
  • Jarash Hospital
  • Abu Obaida Hospital
  • Queen Alia Heart Institute
  • luzmila hospital
  • Jordan Hospital
  • Maan Hospital
  • Philadelphia Hospital
  • Queen Rania Hospital
  • South Shouneh Hospital
  • Prince Hamza Hospital
  • Princess Bade'a Hospital
  • Princess Basma Teaching Hospital
  • Princess Rahmeh Hospital
  • Al-Khaldi Hospital
  • Arab Medical Center
  • Princess Eman Hospital
  • Royal Rehabilitation Center
  • Prince Ali Ibn AL-Hussein Hospital
  • Jordanian Royal Medical Services Al Hussain Hospital
  • Al Hussain Hospital
  • Al Karak Hospital

 

Goals:
  • Improve Pain Management.
  • Implementation of Medication Reconciliation.
  • Zero Tolerance for Workplace Violence.

Certified institutions
  • Iskan Al Magareeb Health Care Center
  • Princess Badea'a Hospital
  • Prince Hussein Bin Abdullah II Urology & Organ Transplant Center
  • Prince Rashid Hospital
  • Princess Rahma Hospital
  • Prince Ali Hospital
  • Prince Hashem Hospital
  • Al Ahli Hospital
  • Royal Rehabilitation Center
  • Specialty Hospital
  • Al Hussein Hospital
  • King Hussein Cancer Center
  • Jordan University Hospital
  • Queen Rania Al Abdullah Children Hospital
  • Al Rasheed Health Care Center
  • Arab Medical Center
  • Queen Alia Heart Institute
  • Al Karak Hospital
  • Luzmila Hospital
  • Ma'an Hospital
  • Al Mafraq Maternity & Child Hospital
  • Al Nadeem Hospital
  • Al Yarmouk Hospital

 

Goals:

Hospital Goals

  • Improve Pressure Ulcers Management.
  • Effective Management of Blood and Blood Component.
  • Reduce the Risk of Surgical Site Infection.

 

PHC Centers Goals

  • Improve the Medical Records Documentation.
  • Ensure Compliance with Hand Hygiene Best Practice.
  • Appropriate Use of Antibiotics.

Certified institutions

Hospitals

  • Al Karak Hospital
  • Al-mafraq Gynacology&Pediatric Hospital
  • Al Nadeem Hospital
  • Princess Rahma Hospital
  • Al Yarmouk Governmental Hospital
  • Ma'an Hospital
  • Princess Basma Teaching Hospital
  • Zarqa Hospital
  • South Shouneh Hospital
  • Al Hussain Hospital
  • Jarash Hospital
  • Al Basheer Hospital
  • Prince Rashed Hospital
  • Prince Ali Ibn AL-Hussein Hospital
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute
  • Jordanian Royal Medical Services Al Hussain Hospital
  • Queen Rania Hospital
  • Royal Rehabilitation Center
  • Prince Hashem Bin Abdulla ii Hospital
  • prince zaid bin alhussein military hospital
  • Jordan Hospital
  • Istiklal Hospital
  • Specialty Hospital
  • Arab Medical Center
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)

 

Health care centers

  • Jabal Tariq Health Care Center
  • Magareeb Health Care Center
  • Aydoun Health Care Center
  • Ourjan Health Care Center
  • Al Subehi Health Care Center
  • Leb Health Care Center

 

Goals:

Hospital Goals

  • Improve hand-over communication among health care providers.
  • Improve the triage process within the Emergency Department.
  • Enforcement of smoke-free environments in healthcare organizations.

PHC Centers Goals

  • Enhance Center’s participation in health development within its community.
  • Ensure safe management of hazardous materials and waste.
  • Enforcement of smoke-free environments in healthcare organizations.

Certified institutions

Hospitals

  • Prince Zaid Bin Al Hussein Military Hospital
  • Specialty Hospital
  • Arab Medical Center
  • Royal Hospital
  • Jordan University Hospital
  • Al Khalidi Hospital & Medical Center
  • Al-Mafraq Gynacology&Pediatric Hospital
  • King Talal Military Hospital
  • Princess Haya Al Hussine Military Hospital
  • King Abdullah University Hospital
  • Al Yarmouk Hospital
  • Prince Bassma Hospital
  • Muath Bin Jabal Hospital
  • Princess Badea'a Hospital
  • Princess Rahmeh Hospital
  • Prince Rashed Bin Al Hassan Hospital
  • Prince Hashem Ben Abdallah II Hospital
  • Maan Governmental Hospital
  • Prince Ali Bin Al Hussein Hospital
  • Zarqa Governmental Hospital
  • Prince Hashem Bin Al Hussein Hospital
  • King Hussein Hospital
  • Prince Hussen Center for Urology And Organ Transplantation
  • Royal Rehabilitation Center
  • Queen Rania Al - Abdullah for Children
  • Queen Alia Center for Cardiology
  • Emergency of King Hussein City

 

Health care centers

  • Al Jweidah Health Care Center
  • Al Amira Basma Health Care Center
  • Iskan Abu Nsseir Health Care Center
  • Sweileh Health Care Center
  • Na'our Health Care Center
  • Sahab Health Care Center
  • Al Hashimi Al-Shamali Health Care Center
  • Wadi El-seer Health Care Center
  • Al Thira'a Health Care Center
  • Khreibat Al-Souq Health Care Center
  • National Women Health Center
  • Ajloun Health Care Center
  • Prince Hassan Health Care Center
  • Sekhrah Health Care Center
  • Ourjan Health Care Center
  • Medical Military Center of the Martyr Mohammad Daifallah Al - Habahbeh
  • Hasa Medical Center (RMS)
  • Al Qwerah Comprehensive Health Care Center (RMS)
  • Aqaba Comprehensive Health Care Center
  • Al Baqea Health Care Center
  • Zay Health Care Center
  • Al Shoneh Health Care Center (RMS)
  • Allan Health Care Center
  • Madaba Medical Center (RMS)
  • Rabba Comprehensive Health Care Center
  • Al Mazar Al Janoby Comperhensive Health Care Center
  • Al Mafraq Comprehensive Health Care Center
  • Al Azraq Health Care Center
  • Idon Bani Hassan Primary Health Care Center
Goals:

Hospital Goals

  • Enforcement of Smoke-free Environments in Hospitals.
  • Improving the Flow of Emergency Patients.
  • Appropriate Use of Antibiotics.

 

PHC Centers Goals

  • Enforcement of Smoke-free Environments in Primary Healthcare Centers.
  • Encouraging Primary Healthcare Professionals to Report Medications Errors.
  • Promoting the Health of Patients with Non-Communicable Diseases.

 

Goals:

Hospital Goals

  • Emergency preparedness and effective management of outbreaks/pandemics.
  • Appropriate Use of Antibiotics.
  • Safe working environment to health care providers.

 

PHC Centers Goals

  • Emergency preparedness and effective management of outbreaks/pandemics.
  • Accessibility and continuity of the center’s services to all clients are ensured.
  • Safe working environment to all staff members.