Who is a Surveyor?
A person with an in-depth knowledge of quality, accreditation and healthcare accreditation standards; has effective communication, interviewing, and teaching skills; and is considered to be a “peer” by the healthcare institution or program that is being assessed by said surveyor.
An HCAC Certified Surveyor benefits the surveyors themselves, their institutions and the healthcare sector as a whole.
Benefits for Surveyors:
- An opportunity to learn from other institutions
- A chance to contribute to the quality of services in institutions
- Recognition of personal achievement and excellence in the field
- An opportunity for professional networking
- Training that meets international requirements
- Complimentary HCAC publications, including the standards manual
Benefits for the Surveyors Institutions:
- New ideas generation
- An opportunity for innovations to be shared with others
- Exposure to national and international trends in the field
- Staff members who are up-to-date with changes in healthcare quality and accreditation
Benefits for the Healthcare Sector:
- Peer review based on field-responsive standards that ensure quality services
- The exchange of ideas and practices
Surveyors are a valuable and essential part of the HCAC accreditation process as they bring a wealth of experience, knowledge and expertise. HCAC surveyors are involved during the assessment activity of the on-site survey process. During the on-site survey, a team of peers conducts an on-site survey of the healthcare facility.
HCAC surveyors are trained to evaluate the healthcare institution’s compliance with HCAC standards, identify the institution’s strengths and weaknesses and make recommendations for continuous improvement.
HCAC surveyors are not inspectors; they approach the on-site survey in a collegial manner and evaluate the hospital’s level of performance and compliance to the HCAC Hospital Accreditation Standards. The survey report that accompanies each accreditation survey is a valuable educational resource. It details exemplary areas and standards that were not met or partially met in the Hospital.