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Laboratory readiness checklist for corona virus pandemic 2019 (COVID-19)


We put in your hands the comprehensive Laboratory Preparedness Checklist for Coronavirus 2019 (COVID-19), developed by The Healthcare Accreditation Council (HCAC)

This Laboratory Preparedness checklist is specifically designed to assess capacities of existing laboratories which have implemented or aim to implement COVID-19 virus testing. It addresses both core capacities of a laboratory and specificities related to COVID-19 virus testing.

The benefits of an effective, laboratory-based response include (1) continuity of essential services; (2) well-coordinated implementation of priority action; (3) clear and accurate internal and external communication; (4) swift adaptation to increased demands; (5) effective use of scarce resources; and (6) safe environment for health workers.

This checklist has been prepared with the aim of supporting medical laboratories in achieving the above by defining and initiating actions needed to ensure effective response to the COVID-19 outbreak. The checklist is structured on seven key components; under each component, there is a list of measurable elements to enable the evaluation of the level of implementation of the actions specific to that component.

This tool was developed in reference to HCAC Medical Laboratory Accreditation Standards, and based on the most recent international guidelines, such as: The World Health Organization (WHO), and Centers for Disease Control and Prevention (CDC). This checklist includes several sections divided as follow:

Section 1: Emergency Preparedness Structure

Section 2: Laboratory Communication

a. Internal Communication
b. External Communication
c. Information Security & Confidentiality

Section 3: Access & Continuity of care

Section 4: Laboratory Consumables & Supplies

Section 5: Laboratory Operations

a. Testing of Suspected or Confirmed COVID-19 Specimens
b. Outreach arrangements for specimen collection and transport practices from the field

Section 6: Laboratory Biosafety

Section 7: Human Resources Management

a. Staffing
b. Occupational Health
c. Education & Training

Each section contains a list of measurable elements to enable its assessment.

Assessment Process

In order to assess and evaluate the elements of this checklist, the laboratory is required to develop a specific policy for the preparedness assessment process, while assigning a team responsible for conducting the assessment, taking into consideration potential conflict of interest.

The assessment team is expected to assess and evaluate the implementation of the checklist elements, considering the laboratory scope of service in order to determine whether the elements are: Met, Partially Met, Not Met, or Not Applicable.

The assessment process is designed to be implemented as a learning and consultative activity, consisting of meetings, documents review, and facility tour. At the end of the assessment process findings and recommendations can be used to bridge gaps and improve practices. The assessment process consists of:

Documents review: Required documents need to be provided for review including: plans, policies, procedures, and records.

Facility Tour: A tour is conducted to assess the physical environment. Example: Visiting the reception, testing, and, storage areas while observing the materials needed to tackle the

Covid-19 pandemic of cleaning materials, personal protective equipment, testing materials, and supplies.

Interviews: Individual meetings are held with staff and clients, as well as interviews with related groups or committees.

Assessment Results: The results of the checklist measurable elements are determined as follow:

- Met: If all the requirements are achieved.
- Partially Met: If some of the requirements are achieved
- Not Met: If none of the requirements were achieved

Based on the assessment results, the laboratory develops an action plan to improve the sections and items whose outcome has been identified as "Partially Met" and "Not Met" to ensure the laboratory is ready to address the Covid-19 pandemic in a manner that ensures the continuity of providing the required services in a safe and effective manner.

1. Emergency Preparedness Structure



Partially Met

Not Met

Not Applicable


The laboratory emergency plan has been updated to incorporate COVID-19 preparedness and response planning


A multidisciplinary planning committee or team has been created to specifically address COVID-19 preparedness planning.


A focal person is assigned responsibility for facilitating preparedness planning as a COVID-19 response coordinator






A contact list of emergency response team members is shared and made available, including names, phone numbers, and emails.






Responsibilities of key personnel within the laboratory related to executing the plan have been described


Key updates, information, and decisions discussed are documented and disseminated to relevant staff members

2. Laboratory Communication



Partially Met

Not Met

Not Applicable

A. Internal Communication


An internal communication plan is developed determining channels of communication, and streamlining the sharing of information between the management, units, and staff.


Key information and decisions are shared in an accurate and timely manner to all relevant parties within the laboratory.






Informational materials (e.g., brochures, posters) on COVID-19 (signs, posters) at entrances and in strategic places providing instruction on hand hygiene, respiratory hygiene, and cough etiquette that is language, format and reading-level appropriate.



A process is in place to receive staff members questions, inquiries, and suggestions


Responsibilities are assigned to staff member(s) responsible for providing answers and feedback to received inquiries

B. External Communication


An external communication plan is developed determining required information and reports to be shared with relevant external parties.


Key public health points of contact for communication during a COVID-19 outbreak have been identified


COVID-19 -related reporting to public health authorities is implemented



A standardized form/document is utilized to report notifiable diseases or other events





C. Information Security & Confidentiality


Confidentiality of client data, information, and testing results is ensured


Disclosure of client information and testing results to national health authority is done in accordance to a documented procedure and follows official reporting

3. Access & Continuity of Care



Partially Met

Not Met

Not Applicable


A list of services provided by the laboratory during the pandemic is defined and made available to the public






Hand hygiene supplies are made available to clients

upon accessing the premises


Minimum number of clients at the reception area is maintained , distancing is ensured, and signs are posted to increase awareness and compliance


A standardized process is followed for referral arrangements of COVID-19 related testing and reference laboratories are identified

4. Laboratory Consumables and Supplies



Partially Met

Not Met

Not Applicable


Updated inventory is developed/maintained an of all equipment, supplies, and consumables; with established shortage alert and reordering mechanism.


A plan is developed to address likely supply shortages including strategies for using alternative channels for procuring needed resources


A process is in place to track and report available quantities of consumable medical supplies including the monitoring of supplies of facemasks, gowns, gloves, and eye protection (i.e., face shield or goggles).





A process is in place to ensure that the laboratory provides supplies and materials necessary to adhere to recommended infection prevention and control practices including:

· Alcohol-based hand sanitizer for hand hygiene is available in all sections of the laboratory.

· Sinks are well-stocked with soap and paper towels for hand washing.

· Signs are posted immediately in the reception area indicating appropriate IPC precautions and required personal protective equipment (PPE).

· Tissues and facemasks for persons with respiratory symptoms to use near entrances and in common areas, with no-touch receptacles for disposal.

· PPE is available immediately outside of the patient testing room and in other areas in the laboratory.

· Appropriate disinfectants to allow for frequent cleaning of high-touch surfaces and equipment.

5. Laboratory Operations



Partially Met

Not Met

Not Applicable

A. Testing of Suspected or Confirmed COVID-19 Specimens


Specific procedures are documented for COVID-19 specimen collection and are made available to laboratory staff






Procedures for specimen handling and COVID-19 virus testing (RNA extraction, RT-PCR, serology, etc.) are written and made readily available to staff


Current versions of published guidelines and other resources (e.g. norms, guidelines, instrument manuals, test kit inserts etc.) are made available in the laboratory for COVID-19 testing





Only trained personnel are authorized to perform COVID-19 virus testing procedures


A procedure in place for reporting COVID-19 testing results to patients and national health authorities





Laboratory equipment are adequately maintained.






Internal quality controls (IQC) specimens are included when performing COVID-19 testing


A procedure is in place for recording and reporting IQC results


Corrective actions are implemented if IQC results are not acceptable


Laboratory personnel are trained in troubleshooting COVID-19 virus PCR results and a change in assay performance

B. Outreach arrangements for specimen collection and transport practices from the field


Only trained personnel are authorized to collect specimens from suspected or confirmed COVID-19 patients




Appropriate PPE are worn similar to other manual testing such as but not limited to a full length long (elastic) sleeved lab coat, safety goggles or glasses, and suitable disposable gloves


Sample collection is performed on a diaper or large towel in a well-ventilated area free of clutter






The laboratory has a stock of emergency laboratory sampling kits (personal protective equipment, sample collection material, transport media, sample transport packaging)



6. Laboratory Biosafety



Partially Met

Not Met

Not Applicable


Biosafety risk assessment is conducted to ensure that the laboratory is competent to safely perform intended testing with appropriate risk control measures.



Initial processing (before inactivation) of COVID-19 specimens is done in a validated Biological Safety Cabinet (BSC).


Appropriate disinfectants with proven activity against enveloped viruses are used (for example, hypochlorite [Bleach], alcohol, hydrogen peroxide, quaternary ammonium compounds, and phenolic compounds).


The appropriate disinfectants are used for the recommended contact time, at the correct dilution, and within the expiry date after the working solution is prepared.


Appropriate personal protective equipment (PPE), as determined by a detailed risk assessment, are worn by all laboratory personnel handling testing specimens


The handling of material with high concentrations of live virus (such as when performing virus propagation, virus isolation or neutralization assays) is performed only by properly trained personnel and under the requirement of Biological Safety Level 3.


A procedure for the cleaning and decontamination of spills is developed and followed by adequate training of staff



Laboratory staff have immediate access to spill kits, including those containing disinfectant.



All materials transported within and between laboratories are placed in a secondary packaging, while specimens leaving the BSC undergo surface decontamination






A validated infectious waste management process including excess specimens is followed



7. Human Resources Management



Partially Met

Not Met

Not Applicable

A. Staffing


An updated staff contact list is maintained



Staff absenteeism is estimated in advance and monitored continuously


Prioritize staffing needs by unit or service type and distribute personnel accordingly




Consider reassigning staff at high risk for complications of COVID-19 acute respiratory infection.


Staff working schedule is designed to share workload among staff effectively while ensuring their sufficient rest and sleep time

B. Occupational Health


The facility has employee sick leave policies that are non-punitive, flexible, and consistent with public health policies that allow ill healthcare personnel (HCP) to stay home.








There is a process followed to identify and manage staff members with fever and symptoms of COVID-19.


The laboratory develops a clear policy for monitoring and managing staff members with potential for exposure to COVID-19, or who have had exposure to a confirmed, probable or suspected COVID-19 patient



A process is in place for auditing staff member’s adherence to recommended PPE use, and hand hygiene practices

C. Education & Training


The laboratory has plans to provide education and training to laboratory staff, and clients to help them understand the implications of, and basic prevention and control measures for, COVID-19. All staff should be included in education and training activities.



A person or team has been designated with responsibility for coordinating education and training on COVID-19 (e.g., identifies and facilitates access to available training programs, maintains a record of personnel attendance).


Educational materials and training programs are based on updated evidence-based guidelines from reputable references, includes the following:

· Emergency response plan
· Appropriate PPE use
· Hand Hygiene practices
· Internal & External communication
· Confidentiality of data and information
· COVID-19 specimen handling, testing, and transfer procedure
· COVID-19 reporting procedure
· Sick Leaves policy


Staff members are trained on infection prevention practices and biosafety requirements for dealing with specimens of suspected or confirmed COVID-19 cases


Staff members are trained on waste management practices related to specimens of suspected or confirmed COVID-19 cases


Cleaning staff are trained on proper cleaning and disinfecting practices



Laboratory has a plan for the training of non-facility staff members brought in from other locations to provide assistance when the laboratory faces staffing shortage.

2019 (COVID-19), developed by The Healthcare Accreditation Council (HCAC).