National Awareness

National Quality and Safety Goals

National Quality & Safety Goals 2024

Since its inception in 2009, the National Quality & Safety Goals Initiative by the Health Care Accreditation Council (HCAC) has championed the improvement of healthcare standards across Jordan. This initiative reflects HCAC’s dedication to advancing patient safety and promoting high-quality healthcare in line with its core mission.

Commitment to Safer Healthcare

The National Quality & Safety Goals Initiative drives significant, easy-to-adopt improvements in healthcare settings. By equipping institutions with essential resources and actionable guidance, we focus on critical priorities, including:

  • Medication Safety Measures
  • Infection Prevention Strategies

This initiative encourages healthcare facilities to implement practices that protect patients, enhance staff safety, and foster a proactive safety culture.

What’s New in 2024?

This year, the National Quality & Safety Goals 2024 introduces two tailored award pathways, inviting organizations to contribute to healthcare excellence based on their accreditation status:

  • National Quality & Safety Award – Designed for non-accredited organizations to adopt patient safety goals that align with recognized standards.
  • Quality Competition Award – Reserved for accredited organizations to demonstrate and enhance their commitment to patient safety through dedicated, measurable initiatives.

 

2024 Enhancements

For 2024, the National Quality & Safety Goals Initiative presents several new features:

  • Distinct pathways aligned with accreditation status, enabling all healthcare institutions to engage meaningfully.
  • Unified competition structure across both awards, supporting a cohesive and comprehensive approach to patient safety.
  • Broader participation categories, allowing institutions from various healthcare fields to showcase their achievements.

 

Who Should Participate?

All healthcare institutions, accredited and non-accredited, are invited to join this year’s initiative and contribute to the journey toward safer, higher-quality healthcare for everyone.

 

List of objectives and target groups:

  • 2009
  • 2010
  • 2011
  • 2012
  • 2013
  • 2014
  • 2016
  • 2018
  • 2021
  • 2024
Goals:
  • Identify Patients Correctly.
  • Improve the Safety of High Alert Medication.
  • Ensure Correct-Site, Correct-Procedure and Correct-Patient.
 
Certified institutions
  • Specialty Hospital (Private)
  • Jordan Hospital
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Royal Rehabilitation Center
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute

 

Goals:
  • Ensure Compliance with Hand Hygiene Best Practice.
  • All Medical Record Entries must be Timed, Dated and Signe.
 
Certified institutions
  • Specialty Hospital (Private)
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute
  • Royal Rehabilitation Center
  • Queen Rania Hospital
  • King Hussein Cancer Center
  • luzmila hospital
  • Maan Hospital
  • Philadelphia Hospital
  • princess Raya Hospital
  • Princess Rahmeh Hospital
  • South Shouneh Hospital

 

Goals:
  • Clear and Interactive Communication During "Hand -Over".
  • Improve the Safety of Multiple Dose Vials Use.
  • Safe Management of Central Lines to Minimize Infections and Complications.
 
Certified institutions
  • Specialty Hospital
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Jordan University Hospital (Educational)
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute
  • Royal Rehabilitation Center
  • Queen Rania Hospital
  • luzmila hospital
  • Philadelphia Hospital
  • Maan Hospital
  • Princess Bade'a Hospital
  • Princess Basma Teaching Hospital
  • Princess Rahmeh Hospital
  • Amman Hospital
  • Israa' Hospital
  • Al Karak Hospital
  • Prince Hussein Bin Abdullah II Hospital

 

Goals:
  • Reduce the risk of patient falls.
  • Appropriate use of antibiotic prophylaxis in surgery.
  • Reduce the risk of catheter associated urinary tract infections.
 
Certified institutions
  • Specialty Hospital
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)
  • Prince Hussein Center for Urology and Organ Transplantation
  • Al-mafraq Gynacology&Pediatric Hospital
  • Jarash Hospital
  • Abu Obaida Hospital
  • Queen Alia Heart Institute
  • luzmila hospital
  • Jordan Hospital
  • Maan Hospital
  • Philadelphia Hospital
  • Queen Rania Hospital
  • South Shouneh Hospital
  • Prince Hamza Hospital
  • Princess Bade'a Hospital
  • Princess Basma Teaching Hospital
  • Princess Rahmeh Hospital
  • Al-Khaldi Hospital
  • Arab Medical Center
  • Princess Eman Hospital
  • Royal Rehabilitation Center
  • Prince Ali Ibn AL-Hussein Hospital
  • Jordanian Royal Medical Services Al Hussain Hospital
  • Al Hussain Hospital
  • Al Karak Hospital

 

Goals:
  • Improve Pain Management.
  • Implementation of Medication Reconciliation.
  • Zero Tolerance for Workplace Violence.
 
Certified institutions
  • Iskan Al Magareeb Health Care Center
  • Princess Badea'a Hospital
  • Prince Hussein Bin Abdullah II Urology & Organ Transplant Center
  • Prince Rashid Hospital
  • Princess Rahma Hospital
  • Prince Ali Hospital
  • Prince Hashem Hospital
  • Al Ahli Hospital
  • Royal Rehabilitation Center
  • Specialty Hospital
  • Al Hussein Hospital
  • King Hussein Cancer Center
  • Jordan University Hospital
  • Queen Rania Al Abdullah Children Hospital
  • Al Rasheed Health Care Center
  • Arab Medical Center
  • Queen Alia Heart Institute
  • Al Karak Hospital
  • Luzmila Hospital
  • Ma'an Hospital
  • Al Mafraq Maternity & Child Hospital
  • Al Nadeem Hospital
  • Al Yarmouk Hospital

 

Goals:

Hospital Goals

  • Improve Pressure Ulcers Management.
  • Effective Management of Blood and Blood Component.
  • Reduce the Risk of Surgical Site Infection.

 

PHC Centers Goals

  • Improve the Medical Records Documentation.
  • Ensure Compliance with Hand Hygiene Best Practice.
  • Appropriate Use of Antibiotics.
 
Certified institutions

Hospitals

  • Al Karak Hospital
  • Al-mafraq Gynacology&Pediatric Hospital
  • Al Nadeem Hospital
  • Princess Rahma Hospital
  • Al Yarmouk Governmental Hospital
  • Ma'an Hospital
  • Princess Basma Teaching Hospital
  • Zarqa Hospital
  • South Shouneh Hospital
  • Al Hussain Hospital
  • Jarash Hospital
  • Al Basheer Hospital
  • Prince Rashed Hospital
  • Prince Ali Ibn AL-Hussein Hospital
  • Prince Hussein Center for Urology and Organ Transplantation
  • Queen Alia Heart Institute
  • Jordanian Royal Medical Services Al Hussain Hospital
  • Queen Rania Hospital
  • Royal Rehabilitation Center
  • Prince Hashem Bin Abdulla ii Hospital
  • prince zaid bin alhussein military hospital
  • Jordan Hospital
  • Istiklal Hospital
  • Specialty Hospital
  • Arab Medical Center
  • King Abdullah University Hospital
  • Jordan University Hospital (Educational)

 

Health care centers

  • Jabal Tariq Health Care Center
  • Magareeb Health Care Center
  • Aydoun Health Care Center
  • Ourjan Health Care Center
  • Al Subehi Health Care Center
  • Leb Health Care Center

 

Goals:

Hospital Goals

  • Improve hand-over communication among health care providers.
  • Improve the triage process within the Emergency Department.
  • Enforcement of smoke-free environments in healthcare organizations.
 

PHC Centers Goals

  • Enhance Center’s participation in health development within its community.
  • Ensure safe management of hazardous materials and waste.
  • Enforcement of smoke-free environments in healthcare organizations.
 
Certified institutions

Hospitals

  • Prince Zaid Bin Al Hussein Military Hospital
  • Specialty Hospital
  • Arab Medical Center
  • Royal Hospital
  • Jordan University Hospital
  • Al Khalidi Hospital & Medical Center
  • Al-Mafraq Gynacology&Pediatric Hospital
  • King Talal Military Hospital
  • Princess Haya Al Hussine Military Hospital
  • King Abdullah University Hospital
  • Al Yarmouk Hospital
  • Prince Bassma Hospital
  • Muath Bin Jabal Hospital
  • Princess Badea'a Hospital
  • Princess Rahmeh Hospital
  • Prince Rashed Bin Al Hassan Hospital
  • Prince Hashem Ben Abdallah II Hospital
  • Maan Governmental Hospital
  • Prince Ali Bin Al Hussein Hospital
  • Zarqa Governmental Hospital
  • Prince Hashem Bin Al Hussein Hospital
  • King Hussein Hospital
  • Prince Hussen Center for Urology And Organ Transplantation
  • Royal Rehabilitation Center
  • Queen Rania Al - Abdullah for Children
  • Queen Alia Center for Cardiology
  • Emergency of King Hussein City

 

Health care centers

  • Al Jweidah Health Care Center
  • Al Amira Basma Health Care Center
  • Iskan Abu Nsseir Health Care Center
  • Sweileh Health Care Center
  • Na'our Health Care Center
  • Sahab Health Care Center
  • Al Hashimi Al-Shamali Health Care Center
  • Wadi El-seer Health Care Center
  • Al Thira'a Health Care Center
  • Khreibat Al-Souq Health Care Center
  • National Women Health Center
  • Ajloun Health Care Center
  • Prince Hassan Health Care Center
  • Sekhrah Health Care Center
  • Ourjan Health Care Center
  • Medical Military Center of the Martyr Mohammad Daifallah Al - Habahbeh
  • Hasa Medical Center (RMS)
  • Al Qwerah Comprehensive Health Care Center (RMS)
  • Aqaba Comprehensive Health Care Center
  • Al Baqea Health Care Center
  • Zay Health Care Center
  • Al Shoneh Health Care Center (RMS)
  • Allan Health Care Center
  • Madaba Medical Center (RMS)
  • Rabba Comprehensive Health Care Center
  • Al Mazar Al Janoby Comperhensive Health Care Center
  • Al Mafraq Comprehensive Health Care Center
  • Al Azraq Health Care Center
  • Idon Bani Hassan Primary Health Care Center
Goals:

Hospital Goals

  • Enforcement of Smoke-free Environments in Hospitals.
  • Improving the Flow of Emergency Patients.
  • Appropriate Use of Antibiotics.

 

PHC Centers Goals

  • Enforcement of Smoke-free Environments in Primary Healthcare Centers.
  • Encouraging Primary Healthcare Professionals to Report Medications Errors.
  • Promoting the Health of Patients with Non-Communicable Diseases.

 

Goals:

Hospital Goals

  • Emergency preparedness and effective management of outbreaks/pandemics.
  • Appropriate Use of Antibiotics.
  • Safe working environment to health care providers.

 

PHC Centers Goals

  • Emergency preparedness and effective management of outbreaks/pandemics.
  • Accessibility and continuity of the center’s services to all clients are ensured.
  • Safe working environment to all staff members.

 

Goals:

Hospital Goals

  • The Hospital implements a process to improve the quality and completeness of medical record documentation.
  • The hospital ensures safe surgery practices.
  • The Hospital implements a process to improve Medication Safety.

 

PHC Centers Goals

  • The Center implements a process to improve the completeness and quality of medical record documentation.
  • The center has a process for the early detection and management of Non-Communicable Diseases (NCDs) in the population served.
  • Improve Client Engagement in Health Services.

 

 

Other Healthcare Services

  • Enhance accessibility and continuity of care to all clients.
  • Ensure Compliance with Infection Prevention and Control Protocols.
  • Implement a client safety incident reporting and learning system.