Workshop Description

The purpose of this workshop is to train senior management how to be effective leaders promoting quality patient care. Developing the mission statement and communicating it to all employees, developing the strategic plan is part of the effective leadership, and apply management skills in the daily work.

Who Should Attend

• Hospital Directors
• Medical Directors
• Administrators
• Head of Departments both clinical and managerial
• Quality Improvement Coordinators
• Others recommended by the Hospital Director

Workshop Description

The purpose of this workshop is to train participants on how to develop a continuous quality improvement and patient safety program. To improve quality and reduce risks, the health care institution must establish a formal process to continuously evaluate (measure) its performance and use that information to identify ways in which to improve care/services. The participants will learn and have the opportunity to practice using quality improvement methods and tools designed to facilitate the quality improvement process in the work setting.

Who Should Attend

• Quality Improvement and Patient Safety Committee members
• Quality Improvement Coordinators
• Infection Prevention and Control Committee members
• Departments Heads

Workshop Description

The purpose of the workshop is to train the participants on how to develop and improve the quality of medical records. Medical records are the source document that allows evaluation of the quality of care, effective communication among all healthcare professionals in addition to promoting continuity of care during and after hospitalization.

Who Should Attend

• Medical Directors
• Matron/Nursing
• Directors, Head of Medical Records
• Medical Records Committee members

Workshop Description

The purpose of the workshop is to provide the participants with the knowledge and skills to develop/adapt and communicate health care policies and procedures.

Who Should Attend

• Departments Directors
• Quality Improvement Coordinator
• Departments Heads

Workshop Description

This Workshop is designed to provide participant with the tools to design and implement a data collection system.

Who Should Attend

• Senior management teams
• Quality directors
• Infection Prevention and Control Committee Chair
• Infection Prevention and Control Nurses

Workshop Description

The purpose of this workshop is to enable the participants to follow established processes for developing and implementing clinical guidelines and creating a monitoring plan.

Who Should Attend

• Hospital Director
• Medical Director
• Matron
• Quality Coordinator
• Heads of medical departments and a representative of each specialty. Administrator.

Workshop Description

To prepare hospitals to implement the HCAC Hospital Accreditation Standards that relate to medication management

Who Should Attend

• Medical Directors
• Heads of Pharmacy Services
• Quality Improvement Coordinators
• Pharmacists
• Matrons
• Nurses
• Doctors

Workshop Description

The purpose of this workshop is to help the participants develop hospital wide infection prevention and control plan, have the knowledge about outbreak management, surveillance, hand hygiene, and techniques of disinfectants in addition to applying the plan developed and the information gained to their work.

Who Should Attend

• Medical Directors
• Infection Prevention & Control Committee Members
• Infection Prevention & Control Doctors
• Infection Prevention & Control Nurses
• Quality Improvement Coordinators
• Heads of Nursing Departments
• Other staff recommended by the Hospital Director

Workshop Description

The purpose of this workshop is to train the participants on how to develop and implement environmental plans to manage the physical environment and the physical assets such as equipment and utilities, to ensure a safe environment for patients, visitors, and hospital staff.

Who Should Attend

• Hospital Directors
• Medical Directors
• Administrative Directors
• Environmental Safety Committee Heads
• Quality Improvement Coordinators
• Infection Prevention Nurses/Physicians
• Biomedical Engineers
• Safety Officers
• Maintenance Engineers, Laboratories Directors, Departments Directors, Housekeeping Department Heads
• Other staff recommended by the Hospital Director

Workshop Description

Human resources are the most valuable resources in the hospital. The purpose of this workshop is train participant to be sure of the right mix and amount of the staff, how to prepare/orient the new employee for the job and how to keep the employee competent to perform the job.

Who Should Attend

• Hospital Directors
• Department Heads
• Human Resources Managers and Staff Members
• Other staff recommended by the Hospital Directors

Workshop Description

This workshop the processes of creating a BSC system in a generic organization – linking the organizational mission / vision and values statements into a BSC framework; development of strategic themes and perspectives; development of meaningful strategic objectives for an organization and development of theme based strategy maps. The course includes discussion of examples of BSC implementations and case studies.

Who Should Attend

• Board members
• Excutives and line managers
• Quality team

Workshop Description

This workshop provides participants with the common understanding of what the Lean methodology is and how health care rganizations can deploy it. During the workshop, senior management will develop a Lean Transformation Strategy (LTS) and implementation plan, based on the organization’s strategic plan. The Lean Transformation program involves creating a culture of continuous improvement, ensuring buy-in at all levels of the organization.

Who Should Attend

• Senior and middle management
• Quality professionals
• Finance staff